Level 6 - Managing People
Managing people may the most challenging, but it is the most essential management function since it's through people that the goals and objectives of the department, the business unit and ultimately the organisation are achieved. This programme equips learners with essential knowledge on recruitment and selection of new staff; managing, motivating, empowering, developing and appraising existing staff, building effective workplace relationships, and employee legislation. It is suitable for existing managers wishing to support their practical experience with a recognised qualification, and new or aspiring managers seeking to improve their career prospects and employment opportunities.
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Programme Aims
Learners who successfully complete this module will:
- - Practice effective supervisory management skills
- - Design, implement and change standards
- - Appreciate the value of effective and open communication within organisations
- - Develop strategies for staff support and empowerment
- - Understand the importance of effective relationships within a multi-disciplinary team
- - Demonstrate effective conflict resolution and mediation skills
- - Understand the importance of stakeholders’ rights and expectations in the delivery of a quality service
Programme Content
The programme is delivered in four units as follows:
- - Unit 1 Managing Performance
- - Unit 2 Motivating, Developing and Empowering
- - Unit 3 Building Effective Relationships
- - Unit 4 Legislation, Regulation and Policies
Programme Duration
This programme comprises a minimum of 110 learning hours, of which 36 hours will be tutor led, delivered over a period of six days or 12 evenings.
Programme Certification
On successful completion of the programme, learners will receive the FETAC Level 6 Minor Award, N32905 – Managing People.
Learner Assessment
To achieve certification learners will compile a reflective account compiled by the learner critically evaluating acquired skills and competencies.
Learner Progression
D30151 - Customer Service is a component of:
- - BAXXX - FETAC Level 6 Advanced Certificate in Administration
- - BBMSX - FETAC Level 6 Advanced Certificate in Business
- - BBMXX - FETAC Level 6 Advanced Certificate in Business Management
- - BMANX- FETAC Level 6 Advanced Certificate in Management
Learners who successfully complete the programme may use the associated credits towards these awards. Learners may use this programme as credit towards CSOAX - FETAC Level 6 Advanced Certificate in Security Operations and Administration
Certain Higher Education Institutions reserve a quota of places on specific programmes for applicants who have attained any FETAC Levels 5 or 6 awards. In 2010, a total of 408 such awards were listed on the Central Applications Office website (www.cao.ie).
Entry Requirements
To access the programme, learners should possess a FETAC Level 5 Certificate, Leaving Certificate or equivalent qualifications. Applicants who do not have these formal educational qualifications may apply for access to the programme based on their relevant life and work experience, achievement and learning.