The programme is designed to provide the learner with the knowledge, practical skills and understanding required to operate effectively as a Supervisor or Front Line Manager. It is suited to those already involved in a supervisory or front line management role as it will provide additional learning and a formal qualification to support practical experience already gained. It is also suited to persons aspiring to take up such a position or those seeking to improve their employment opportunities with a recognised, practical, skills-focused qualification.
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Programme Aims
Learners who successfully complete this module will:
- - Acquire the theoretical knowledge enabling them to understand the role and responsibilities of a supervisor or front line manager
- - Acquire a range of supervisory and management skills
- - Develop good interpersonal communication skills
- - Demonstrate the confidence to deal with a variety of challenging situations
- - Develop good work practices appropriate to their role as supervisor/line manager.
Programme Content
The programme is delivered in four units as follows:
- - Unit 1 - Supervisory Management
- - Unit 2 - Operational Planning
- - Unit 3 - Team Leadership
- - Unit 4 - Organisational Skills
Programme Duration
This programme comprises a minimum of 110 learning hours, of which 36 hours will be tutor led, delivered over a period of six days or 12 evenings.
Programme Cerification
On successful completion of the programme, learners will receive the FETAC Level 6 Minor Award, L32199 - Supervisory Management.
Learner Assessment
To achieve certification learners will complete the following assessments:
- - Skills Demonstration incorporation learner log and other supporting documentation.
(40% of overall mark) - - Assignment in which learner demonstrates an understanding and application of learning acquired.
(30% of overall mark)
Learner Progression
L32199 – Supervisory Management is a component of:
- - BBMSX - FETAC Level 6 Advanced Certificate in Business
- - BMANX - FETAC Level 6 Advanced Certificate in Management
Learners who successfully complete the programme may use the associated credits towards these awards
Certain Higher Education Institutions reserve a quota of places on specific programmes for applicants who have attained any FETAC Levels 5 or 6 awards. In 2010, a total of 408 such awards were listed on the Central Applications Office website (www.cao.ie).
Certain programmes of higher education identify specific FETAC Modules as part of their entry requirements, e.g. learners with BMANX - FETAC Level 6 Advanced Certificate in Management or with BBMSX - FETAC Level 6 Advanced Certificate in Business, may apply to the Institute of Technology Blanchardstown for access to the Honours Bachelors Degree (Level 8) in Sports Management and Coaching.
Entry Requirements
To access the programme, learners should possess a FETAC Level 5 Certificate, Leaving Certificate or equivalent qualifications. Applicants who do not have these formal educational qualifications may apply for access to the programme based on their relevant life and work experience, achievement and learning.
Learner Protection
Programmes delivered by Oyster are of less than three months duration. At this time, therefore, Section 43 of the Qualifications Act (1999) does not apply. Regardless of this, in the event of Oyster ceasing to provide a programme for which fees have been paid, or prematurely ending a programme for which fees have been paid, these fees will be refunded to learners.